\n \n \n ),\n })),\n ['brand'],\n );\n\n const columnDefinition = [\n {\n title: 'Brand',\n dataIndex: 'brand',\n key: 'brand',\n width: '30%',\n },\n {\n title: 'Provider',\n dataIndex: 'provider',\n key: 'provider',\n width: '30%',\n },\n {\n title: 'LMI Claims Service Rating',\n dataIndex: 'rating',\n key: 'rating',\n },\n ];\n\n return (\n \n );\n};\n\nRatings.propTypes = {\n ratings: PropTypes.arrayOf(PropTypes.object).isRequired,\n};\n\nconst mapStateToProps = (state) => ({\n ratings: selectors.getRatingsByInsurers(state),\n});\n\nexport default connect(mapStateToProps)(Ratings);\n","/* eslint react/jsx-props-no-spreading: off */\nimport React from 'react';\nimport PropTypes from 'prop-types';\n\n/**\n * This component is used as a workaround to resolve warnings thrown by React Slick.\n */\nconst ReactSlickButton = ({ currentSlide, slideCount, children, ...props }) => (\n {children}
\n);\n\nReactSlickButton.propTypes = {\n currentSlide: PropTypes.number,\n slideCount: PropTypes.number,\n children: PropTypes.node.isRequired,\n};\n\nReactSlickButton.defaultProps = {\n currentSlide: undefined,\n slideCount: undefined,\n};\n\nexport default ReactSlickButton;\n","var _path;\n\nvar _excluded = [\"title\", \"titleId\"];\n\nfunction _extends() { _extends = Object.assign || function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }\n\nfunction _objectWithoutProperties(source, excluded) { if (source == null) return {}; var target = _objectWithoutPropertiesLoose(source, excluded); var key, i; if (Object.getOwnPropertySymbols) { var sourceSymbolKeys = Object.getOwnPropertySymbols(source); for (i = 0; i < sourceSymbolKeys.length; i++) { key = sourceSymbolKeys[i]; if (excluded.indexOf(key) >= 0) continue; if (!Object.prototype.propertyIsEnumerable.call(source, key)) continue; target[key] = source[key]; } } return target; }\n\nfunction _objectWithoutPropertiesLoose(source, excluded) { if (source == null) return {}; var target = {}; var sourceKeys = Object.keys(source); var key, i; for (i = 0; i < sourceKeys.length; i++) { key = sourceKeys[i]; if (excluded.indexOf(key) >= 0) continue; target[key] = source[key]; } return target; }\n\nimport * as React from \"react\";\n\nfunction SvgIconSurvey(_ref, svgRef) {\n var title = _ref.title,\n titleId = _ref.titleId,\n props = _objectWithoutProperties(_ref, _excluded);\n\n return /*#__PURE__*/React.createElement(\"svg\", _extends({\n xmlns: \"http://www.w3.org/2000/svg\",\n width: 35.692,\n height: 35.622,\n fill: \"currentColor\",\n viewBox: \"0 0 35.692 35.622\",\n ref: svgRef,\n \"aria-labelledby\": titleId\n }, props), title ? /*#__PURE__*/React.createElement(\"title\", {\n id: titleId\n }, title) : null, _path || (_path = /*#__PURE__*/React.createElement(\"path\", {\n className: \"a\",\n d: \"M5.777,22.154a1.394,1.394,0,0,0,1.934-.383,12.126,12.126,0,0,1,20.131-.025,1.394,1.394,0,1,0,2.314-1.556,14.88,14.88,0,0,0-7.335-5.71,7.877,7.877,0,1,0-9.989-.031,14.876,14.876,0,0,0-7.438,5.771A1.394,1.394,0,0,0,5.777,22.154ZM17.846,3.288a5.089,5.089,0,1,1-5.089,5.089A5.095,5.095,0,0,1,17.846,3.288Zm5.56,21.9-2.078,1.5a.873.873,0,0,0-.321.98l.837,2.426a.88.88,0,0,1,.044.314.919.919,0,0,1-1.445.665l-2.078-1.5a.888.888,0,0,0-1.037,0l-2.078,1.5a.919.919,0,0,1-1.445-.665.894.894,0,0,1,.045-.314l.836-2.426a.873.873,0,0,0-.321-.979l-2.078-1.5A.94.94,0,0,1,12.8,23.5h2.569A.8.8,0,0,0,16.213,23l.794-2.442a.884.884,0,0,1,1.678,0L19.479,23a.8.8,0,0,0,.839.508h2.569A.94.94,0,0,1,23.406,25.187Zm11.92,4.88-2.078,1.5a.873.873,0,0,0-.321.98l.837,2.426a.88.88,0,0,1,.044.314.919.919,0,0,1-1.445.665l-2.078-1.5a.888.888,0,0,0-1.037,0l-2.078,1.5a.919.919,0,0,1-1.445-.665.894.894,0,0,1,.045-.314l.836-2.426a.873.873,0,0,0-.321-.98l-2.078-1.5a.94.94,0,0,1,.519-1.682h2.569a.8.8,0,0,0,.839-.508l.794-2.442a.884.884,0,0,1,1.678,0l.794,2.442a.8.8,0,0,0,.839.508h2.569A.94.94,0,0,1,35.326,30.066Zm-23.841,0-2.078,1.5a.873.873,0,0,0-.321.98l.837,2.426a.88.88,0,0,1,.044.314.919.919,0,0,1-1.445.665l-2.078-1.5a.888.888,0,0,0-1.037,0l-2.078,1.5a.919.919,0,0,1-1.445-.665.894.894,0,0,1,.045-.314l.836-2.426a.873.873,0,0,0-.321-.98l-2.078-1.5a.94.94,0,0,1,.519-1.682H3.453a.8.8,0,0,0,.839-.508l.794-2.442a.884.884,0,0,1,1.678,0l.794,2.442a.8.8,0,0,0,.839.508h2.569A.94.94,0,0,1,11.485,30.066Z\",\n transform: \"translate(0 -0.5)\"\n })));\n}\n\nvar ForwardRef = /*#__PURE__*/React.forwardRef(SvgIconSurvey);\nexport default __webpack_public_path__ + \"static/media/icon-survey.556cf61f.svg\";\nexport { ForwardRef as ReactComponent };","export default __webpack_public_path__ + \"static/media/banner-new.513f3b34.jpg\";","export default __webpack_public_path__ + \"static/media/mansfield-2024.f38de74a.jpg\";","export default __webpack_public_path__ + \"static/media/icon-info.f6653471.png\";","import React from 'react';\nimport PropTypes from 'prop-types';\nimport { connect } from 'react-redux';\nimport { Link } from 'react-router-dom';\nimport { Button, Carousel, Form, Row, Col, Image } from 'antd';\nimport Icon from '@ant-design/icons';\nimport { FontAwesomeIcon } from '@fortawesome/react-fontawesome';\n\nimport Layout from '../../components/layout/Layout';\nimport BackTop from '../../components/backTop/BackTop';\nimport {\n InsuranceClassSelect,\n InsurerSelect,\n RatingTable,\n ReactSlickButton,\n insuranceClassSelectors,\n} from './components';\nimport { selectors as insurerSelectors } from './components/InsurerSelect/insurersSlice';\nimport './home.scss';\nimport coverImg from './assets/banner-new.jpg';\nimport mansfieldImg from './assets/mansfield-2024.jpg';\nimport iconInfo from './assets/icon-info.png';\nimport iconLamp from './assets/icon-lamp.png';\nimport iconBadge from './assets/icon-badge.png';\nimport iconRating from './assets/icon-rating.png';\nimport { ReactComponent as RatingSvg } from './assets/icon-survey.svg';\n\nconst Home = ({ insuranceClass, insurers }) => {\n const showRatings = insurers && insurers.length && insuranceClass;\n const mansfieldContent = 'winner';\n\n const ratings = showRatings ? (\n \n
\n
\n The searchable results shown above are a “point in time”\n result published annually on the day after The Mansfield Awards.\n
\n
\n
\n
\n We are extremely excited to have this year's Mansfield Awards\n event for the 8th consecutive year to recognise the fantastic work\n of claims with you!\n
\n
\n \n The event will be held at The Establishment Ball Room in Sydney on\n the 25/7/2024, 6PM (AEST).\n \n
\n
\n We wanted to let you know how to secure your spot to the 2024\n Mansfield Awards.\n
\n
\n \n
\n
\n You can help decide the Mansfield Awards by completing the survey.\n
\n
\n \n
\n
\n
\n
\n
\n
\n
\n
\n Gold Mansfield\n
\n
\n Winner: Vero Insurance. \n Finalists: FM, NTI Limited, PassportCard Australia Pty Ltd, Suncorp\n Insurance, Vero Insurance, Zurich Australian Insurance Limited.\n
\n
\n Personal Lines\n
\n
\n Winner: Suncorp Insurance. \n Finalists: Hollard Personal Insurance, NRMA Insurance, RAA Insurance\n Pty Ltd, RACQ Insurance Limited, RACV, Suncorp Insurance.\n
\n
\n SME Property and Casualty\n
\n
\n Winner: Vero Insurance. \n Finalists: Allianz Australia Insurance Limited, Ansvar Insurance\n Limited, Capricorn Mutual Limited, Vero Insurance.\n
\n
\n Corporate Property and Casualty\n
\n
\n Winner: FM and Zurich Australian Insurance Limited.\n Finalists: Allianz Australia Insurance Limited, FM, Liberty Special\n Markets, Vero Insurance, Zurich Australian Insurance Limited.\n
\n
\n Specialty \n
\n
\n Winner: NTI Limited & PassportCard Australia Pty Ltd.\n Finalists: Arch Underwriting at Lloyd’s, EBM Rent Cover, GT Insurance,\n Interruption Underwriting Agencies (IUA), Mecon Insurance Pty Ltd,\n Millennium Underwriting Agencies Pty Ltd, NTI Limited, PassportCard\n Australia Pty Ltd, Pen Underwriting Pty Ltd.\n
\n
\n Purple Mansfield \n
\n
\n Winner: Denise Di Giacomo - Allianz Australia\n Insurance Limited\n
\n
\n
\n
Find the very best
\n
CLAIMS SERVICE
\n
\n We rate the claims service of Australian Insurers by product class\n without fear or favour.\n
\n
\n \n \n \n \n \n
\n
\n
Compare Claims Services
\n
\n
Last update: 25th July 2024
\n {ratings}\n
Why LMI ClaimsComparison?
\n \n Don't wait until you have a claim to find out how your Insurer\n handles claims. By then it's too late!\n
\n \n Welcome to LMI ClaimsComparison, a site that rates the claims service\n of Australian Insurers by product class without fear or favour. Simply\n choose the type of insurance you are interested in and then choose any\n of the Insurers listed to see their comparative rating from \n \n to \n \n \n \n \n \n \n . Five stars being the highest possible rating denoting excellent\n claims service.\n \n
\n \n \n \n \n \n Your feedback will allow\n LMI ClaimsComparison \n to provide accurate up-to-date results.\n \n
\n \n \n \n \n - \n
\n Why we rate?
\n \n We purchase insurance to protect us when we have a loss, this\n makes the way an Insurance company handles claims a vital aspect\n that should be considered.\n
\n Read more\n \n - \n
\n How we rate?
\n \n LMI ClaimsComparison have relied upon a wide range of data to rate\n the claims service.\n
\n Read more\n \n - \n
\n Get your badge
\n \n The insurers that earn a 4, 4.5 or 5 star claims rating are\n provided with a badge to promote their high quality claims\n service.\n
\n \n Read more\n \n \n - \n
\n Help with Claims?
\n \n LMI provide Claims Preparation services, that is we assist you in\n preparing a claim under your insurance policy.\n
\n \n Read more\n \n \n
\n \n \n \n \n The Mansfield Awards 2024!
\n \n
\n \n \n {mansfieldContent === 'winner' ? (\n \n ) : (\n \n )}\n \n \n \n
\n
\n
\n
\n To find out more about The Mansfield Awards or to register\n your interest, visit \n \n www.MansfieldAwards.com.au\n \n
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\n
\n \n\n \n Links and Resources
\n \n \n \n }\n nextArrow={\n \n \n \n }\n responsive={[\n {\n breakpoint: 992,\n settings: {\n slidesToShow: 4,\n slidesToScroll: 1,\n },\n },\n {\n breakpoint: 576,\n settings: {\n slidesToShow: 3,\n slidesToScroll: 1,\n },\n },\n {\n breakpoint: 425,\n settings: {\n slidesToShow: 2,\n slidesToScroll: 1,\n },\n },\n ]}\n >\n \n
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\n ![\"afca\"](\"/assets/afca.png\")
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How Often We Rate
\n
\n As can be seen, a large proportion of the criteria used to develop the\n LMI ClaimsComparison Ratings for Category 1 Products are derived from\n the Australian Financial Services Authority, which are by their very\n nature several months old and cover a period of time. It is our\n experience however that claims service can change quickly, either for the\n better or worse. To track changes as they occur, a regular survey of\n insurance brokers, repairers, consultants to the claims function will be\n undertaken and the results will be used to update the Star ratings. As\n previously mentioned, the date of the current rating will be shown on the\n results page for the particular class of insurance.\n
\n
\n setMenu(1)}\n >\n {title[0]}\n \n setMenu(2)}\n >\n {title[1]}\n \n
\n);\n\nTab.propTypes = {\n menu: PropTypes.number.isRequired,\n setMenu: PropTypes.func.isRequired,\n title: PropTypes.arrayOf(PropTypes.string).isRequired,\n};\n\nexport default Tab;\n","import React from 'react';\nimport { Table } from 'antd';\nimport { Link, Element } from 'react-scroll';\n\nimport './categoryOne.scss';\n\nconst dataSource = [\n {\n key: '1',\n title: 'Performance at AFCA',\n motor: '50.0%',\n others: '55.0%',\n commentId: 1,\n },\n {\n key: '4',\n title: 'Claim Contact Hours',\n motor: '10.0%',\n others: '35.0%',\n commentId: 4,\n },\n {\n key: '3',\n title: 'Choice of Repairer',\n motor: '15.0%',\n others: '0.0%',\n commentId: 5,\n },\n {\n key: '4',\n title: 'Repairer Guarantee',\n motor: '15.0%',\n others: '0.0%',\n commentId: 5,\n },\n {\n key: '5',\n title: 'Survey',\n motor: '10.0%',\n others: '10.0%',\n commentId: 6,\n },\n {\n key: '6',\n title: 'Total Weighting',\n motor: '100.0%',\n others: '100.0%',\n },\n];\n\nconst columns = [\n {\n title: '',\n dataIndex: 'title',\n key: 'title',\n width: '60%',\n render(text, record) {\n const { commentId, title } = record;\n return {\n children: (\n \n {title}\n {commentId && (\n \n {` [${commentId}]`}\n \n )}\n \n ),\n };\n },\n },\n {\n title: 'Private Motor',\n dataIndex: 'motor',\n key: 'motor',\n width: '20%',\n align: 'right',\n },\n {\n title: 'All Others',\n dataIndex: 'others',\n key: 'others',\n width: '20%',\n align: 'right',\n },\n];\n\nconst CategoryOne = () => (\n \n
\n The following classes of general insurance are included in this category:\n Domestic Building & Contents, Private Motor, Personal Travel, Residential\n Strata, Caravan, Pet and Pleasure Craft Insurance. We rate the claims\n service by product class separately as different claims teams are often\n responsible for different classes of insurance, but this is not\n necessarily the case for all insurance companies. Our comparisons may not\n include every Insurer that underwrites a particular policy in the class.\n If you would like one or more included in our comparison, please\n \n contact us\n \n .\n
\n
\n The rating is based on both quantitative and subjective data, as well as\n policy features that are deemed by us at LMI ClaimsComparison as important\n to a positive claims experience.\n
\n\n
\n The product features we have used are the ability of the customer to\n choose their own repairer and a repair guarantee. Both of these features\n only apply to private motor insurance. The only other claims feature that\n applies to all claims is the contact hours for the relevant claims\n department. LMI ClaimsComparison is otherwise not a comparison of the\n features and benefits of a general insurance policy, but rather of the\n claims service provided in support of the policy. The following Table\n provides an overview of the factors and weight assigned to each use by us\n in our rating of the claims service for each class of insurance.\n
\n
\n Insurers/underwriting agencies – If your brand does not appear, the name\n or any other details have changed in the list, all you need to do is\n \n contact us \n \n with the correct details and we will update the site for we do not wish to\n disadvantage any organisation. This will assist us provide the best\n complimentary service to the public. There is no fee or any other charges\n for your organisation to appear.\n
\n
\n
\n The source of the data is the \n \n Australian Financial Complaints Authority\n \n .\n
\n
\n The Australian Financial Complaints Authority (“AFCA”) gather data each\n year and publish their results for each financial year in an Annual\n Report. The Annual Report follows the reporting requirements for external\n dispute resolution schemes set out in ASIC Regulatory Guide 267. The\n review is available in hard copy and on the AFCA website at \n \n www.afca.org.au\n \n .\n
\n
\n Claims Comparison endeavour to update their tables using the newly\n published data shortly after publication. The date that an LMI\n ClaimsComparison was last updated is shown at the foot of each comparison.\n
\n\n
\n Claims Comparison endeavour to update their tables using the newly\n published data shortly after publication. The date that an LMI\n ClaimsComparison was last updated is shown at the foot of each comparison.\n
\n
\n Where an Insurer has multiple brands, but report disputes to the\n Australian Financial Complaints Authority \n \n www.afca.org.au\n \n under the one Australian Financial Licence entity, LMI\n ClaimsComparison applies the same rating across all brands for that\n proportion of the overall Star Rating allocated to the FOS data.\n
\n
\n - \n \n
\n Performance at AFCA.\n{' '}\nLMI ClaimsComparison weights\n and ranks Insurers claims performance based on the quantitative data\n published by www.afca.org.au, namely the number of claims brought\n before www.afca.org.au within a 12 month period, claims resolved by\n agreement & Other\n\n [2]\n \n{' '}\n and claims resolved in favour of the Insurer\n \n [3]\n \n . This data is analysed allowing for insurers to be ranked\n numerically and subsequently placed on a bell curb to establish\n their position within this portion of the analysis.\n
\n \n \n - \n \n
\n Ranked Resolution by Agreement & Other. \n It is considered good customer practice to attempt to resolve\n disputes amicably through mediation rather than requiring a\n judgment. It is expected and accepted that commercial considerations\n will be taken into account by an Insurer. Examples may include but\n are limited to the length of time a customer has been with the\n Insurer and the amount of insurance placed with the Insurer.\n
\n \n \n - \n \n
\n Ranked Resolution In Favour of Insurer. \n These are claims that have failed at mediation, and it would be\n unfair to give a negative weighting where an Insurer has been found\n to considered a claim in accordance with their policy terms and\n conditions. Any award, including a part payment award made by AFCA\n is regarded by AFCA as having been found in favour of the Applicant\n and would act to reduce an Insurer’s star rating.\n
\n \n \n - \n \n
\n Claim Contact Hours. \n Loss or damage is potentially a stressful time for a policyholder.\n The ability to contact an Insurer and report a loss and where\n appropriate seek advice to mitigate the loss is considered important\n by LMI ClaimsComparison and therefore included in the rating. The\n contact hours are recorded from two sources: the policy document for\n the particular class of insurance and the Insurers website. The\n numbers and times are checked for accuracy quarterly. Typically\n there are three levels of contact i.e. Business hours only, extended\n business hours to cover Australian time zones and 24/7.\n
\n \n While LMI ClaimsComparison display the telephone number for\n convenience, you should also cross check the Insurers’\n website, your insurance broker/adviser and/or your policy.\n
\n \n \n - \n \n
\n Choice of Repairer/Repairer Guarantee. \n These criteria are only applicable to private motor and are\n considered important enough to be included in the LMI\n ClaimsComparison rating.\n
\n \n \n - \n \n
\n Survey. \n \n Ongoing surveys of: insurance brokers; service providers to the\n insurance industry such as builders, household items and\n jewellers, investigators, loss adjusters; and the like; and\n individuals who have sought to take part and/or selected the “Have\n Your Say” button on this site, is carried out. The methodology for\n the survey is detailed in the Section below.\n \n
\n \n \n
\n
\n
\n Category 2 covers other classes of general insurance not listed as\n Category 1. In this category the survey is the only source of data for\n the insurance Product’s star rating on claims service.\n
\n
\n The star rating has been calculated following a regular survey\n commencing from the 3rd quarter of 2014, along with responses left on\n the site under the heading \n \n “Have Your Say”\n \n with equal weighting given to four (4) categories that respondents\n are asked to consider when completing the survey/questionnaire.\n
\n
Respondents were asked to consider the following:
\n
\n
\n {steps.map((step) => (\n
e.preventDefault()}\n tabIndex=\"0\"\n className={classNames('step-item', {\n active: selectedStep === step.id,\n })}\n onClick={() => setStep(step.id)}\n >\n \n \n
\n {step.title}\n \n ))}\n
\n {stepContent[selectedStep].intro.map((item) => (\n
\n {item.content}\n
\n ))}\n\n
\n {stepContent[selectedStep].list.map((item) => (\n
\n ))}\n
\n
\n
\n There are five Measurements to grade each of the four (4) criteria:\n
\n
\n {rate.map((item) => (\n \n \n {item.value}\n \n ))}\n
\n
\n Please note: \n To avoid any potential conflict of interest or allegation of bias, LMI\n Group and InsuranceNEWS directors and employees are not permitted,\n other than for a claim on a policy held by them as individuals, to\n participate in this survey.\n
\n
\n
How we rate?
\n
\n LMI - Experts in general insurance. That’s our claim! LMI\n ClaimsComparison have relied upon a range of data to rate the claims\n service of each of the listed Australian Insurers and the majority of\n Underwriting Agencies by policy class. These products are grouped into\n two broad categories, Category 1 and Category 2.\n
\n
\n Different methodology is used to determine the published claims star\n rating for Category 1 and Category 2 Products. We set out the criteria\n used to rate products in each class below.\n
\n
\n \n {menu === 1 && }\n {menu === 2 && }\n
\n
\n
Why we rate?
\n
\n The reality is that not all Insurers are the same. Just like the\n policies they sell which range from broad coverage to very narrow cover,\n claims departments react differently. Some provide the very highest\n level of customer service while others move the Insured from a customer\n to a cost centre the moment a claim occurs.\n
\n
What really matters
\n
\n While far too many people focus on price when it comes to insurance,\n this in reality is of little consequence when it comes to making a\n claim. When a loss occurs, what really matters are:\n
\n
\n {matters.map((item) => (\n
\n ))}\n
\n
\n LMI PolicyComparison has been providing comparisons of the features and\n benefits of policies in a wide range of general insurance products for\n over 10 years to the point where it has become a highly trusted resource\n which is relied upon to understand the differences between policies.\n
\n
\n The issue for the typical Insured or Insurance Broker is how do you find\n out before you have a claim what the claims service is likely to be?\n Obviously, it is too late afterwards. With this in mind, we now bring\n you LMI ClaimsComparison where we rate claims service of the major\n Australian Insurers.\n
\n
Recognising Claim Excellence
\n
\n LMI Claims Comparison wish to acknowledge teams that provide first class\n claims service to their clients. Not only is this done to reward those\n teams but also to drive positive change in the insurance industry to\n deliver better service to their clients.\n
\n\n
\n {images.map((item) => (\n
\n ))}\n
\n\n
We do this in the following ways
\n
\n
\n - \n Those insurers that earn a 4, 4.5 or 5 star claims rating are\n provided with a \n badge \n to promote their high quality claims service.\n
\n - \n In conjunction with InsuranceNEWS, LMI Group host the annual\n Mansfield Awards for Claims Excellence. Five awards are presented to\n the best claims team in the following categories:\n
\n \n \n \n Personal Lines (Home Building and Contents, Private Motor,\n Caravan, Pet, and or Pleasure Craft);\n
\n \n \n \n \n Small and Medium Enterprise;\n
\n \n \n \n \n Corporate;\n
\n \n \n \n \n Specialty; and\n
\n \n \n \n \n Gold Mansfield for the best overall claims team\n
\n \n - \n Winners and finalists in the Mansfield Awards receive a\n Claims Service Rating Badge \n that they are able to use to further promote their excellent claims\n service.\n
\n
\n \n
We make it freely available
\n
\n We hope that by making the ratings freely available it will drive\n positive change in customer service for the good of the insuring public.\n
\n
\n
Need information, badges or have a question for us?
\n\n
\n
\n Claims Comparison rates the claims service of Australian Insurers and\n helps them tell their customers about their achievements.\n
\n
\n
\n \n \n \n \n Get your companys’ badge here
\n\n \n If you want to receive marketing collateral, claims rating badges\n and more, fill out the form and a team member will get in touch with\n you.\n
\n \n
\n
\n\n
\n
Show off what you have achieved!
\n \n
\n \n \n The insurers that earn a 4, 4.5 or 5 star claims rating are provided\n with a badge to promote their high quality claims service. We\n encourage the use of these badges across any and all marketing /\n promotional material.\n
\n \n Badges are available in multiple formats to best suit your marketing\n collateral. Our graphic design team are happy to work with you to\n best promote your achievement. Insurers that earn a 4, 4.5 or 5 star\n claims rating are encouraged to get in touch with our team for more\n information.\n
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\n \n);\n\nSmallScreenMenu.propTypes = {\n subRoutes: PropTypes.string,\n};\n\nSmallScreenMenu.defaultProps = {\n subRoutes: 'why-we-rate',\n};\n\nexport default SmallScreenMenu;\n","import React from 'react';\nimport classNames from 'classnames';\nimport PropTypes from 'prop-types';\nimport { Link } from 'react-router-dom';\nimport { RightOutlined } from '@ant-design/icons';\n\nimport './siderMenu.scss';\n\nconst SiderMenu = ({ subRoutes }) => (\n \n \n Why we rate?\n \n \n \n How we rate?\n \n \n \n How often we rate\n \n \n \n Get your badge\n \n \n
\n);\n\nSiderMenu.propTypes = {\n subRoutes: PropTypes.string,\n};\n\nSiderMenu.defaultProps = {\n subRoutes: 'why-we-rate',\n};\n\nexport default SiderMenu;\n","export default __webpack_public_path__ + \"static/media/rating.2ce35103.svg\";","import React from 'react';\nimport { Button } from 'antd';\nimport ratingIcon from '../../assets/rating.svg';\n\nimport './haveYouSay.scss';\n\nconst HaveYouSay = () => (\n \n
\n
\n
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\n Your feedback will allow LMI ClaimsComparison to provide accurate\n up-to-date assessment\n
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\n HAVE YOUR SAY\n \n \n {sider}\n \n
\n);\n\nPageSider.propTypes = {\n sider: PropTypes.node.isRequired,\n};\n\nexport default PageSider;\n","import React from 'react';\nimport PropTypes from 'prop-types';\nimport { withRouter } from 'react-router-dom';\nimport { Layout as AntLayout } from 'antd';\nimport Layout from '../layout/Layout';\nimport PageSider from './components/pageSider/PageSider';\nimport HaveYouSay from './components/haveYouSay/HaveYouSay';\n\nimport './pageLayout.scss';\n\nconst { Content, Header } = AntLayout;\n\nconst PageLayout = ({ children, location, sider }) => {\n const subRoutes = location.pathname.split('/')[2];\n const helpClaims = location.pathname.split('/')[1];\n\n const generateTitle = () => {\n switch (subRoutes || helpClaims) {\n case 'why-we-rate':\n return 'WHY WE RATE';\n case 'how-we-rate':\n return 'HOW WE RATE';\n case 'how-often-we-rate':\n return 'HOW OFTEN WE RATE';\n case 'get-your-badge':\n return 'GET YOUR BADGE';\n case 'help-with-claims':\n return 'HELP WITH CLAIMS';\n default:\n return 'WHY WE RATE';\n }\n };\n return (\n \n \n \n \n \n {React.cloneElement(children)}
\n \n \n
\n \n \n \n );\n};\n\nPageLayout.propTypes = {\n children: PropTypes.node.isRequired,\n sider: PropTypes.node.isRequired,\n location: PropTypes.shape({\n pathname: PropTypes.string.isRequired,\n }).isRequired,\n};\n\nexport default withRouter(PageLayout);\n","import React from 'react';\nimport PropTypes from 'prop-types';\nimport HowOftenWeRate from './scenes/howOftenWeRate/HowOftenWeRate';\nimport HowWeRate from './scenes/howWeRate/HowWeRate';\nimport WhyWeRate from './scenes/whyWeRate/WhyWeRate';\nimport GetBadge from './scenes/badges/GetBadge';\nimport SmallScreenMenu from './components/smallScreenMenu/SmallScreenMenu';\nimport SiderMenu from './components/siderMenu/SiderMenu';\nimport PageLayout from '../../components/pageLayout/PageLayout';\n\nimport './index.scss';\n\nconst component = ({ subRoutes }) => {\n switch (subRoutes) {\n case 'why-we-rate':\n return ;\n case 'how-we-rate':\n return ;\n case 'how-often-we-rate':\n return ;\n case 'get-your-badge':\n return ;\n default:\n return ;\n }\n};\n\nconst AboutRating = ({ location }) => {\n const subRoutes = location.pathname.split('/')[2];\n\n return (\n }\n >\n <>\n \n \n
\n {component({ subRoutes })}
\n \n \n );\n};\n\nAboutRating.propTypes = {\n location: PropTypes.shape({\n pathname: PropTypes.string.isRequired,\n }).isRequired,\n};\n\ncomponent.propTypes = {\n subRoutes: PropTypes.string.isRequired,\n};\n\nexport default AboutRating;\n","import React from 'react';\nimport { Helmet } from 'react-helmet';\nimport { Link } from 'react-router-dom';\nimport Layout from '../../components/layout/Layout';\nimport './disclaimer.scss';\n\nconst Disclaimer = () => (\n <>\n \n LMI ClaimsComparison | Disclaimer\n \n \n \n
Disclaimer
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\n \n The comparisons provided above have been prepared as a guide and\n they are not intended to be exhaustive. Comparisons are based on the\n available information as outlined under the tab: “\n How we rate\n ”.\n
\n \n The actual claims service provided on a specific claim by an\n insurance company can vary due to a myriad of reasons such as the\n complexity of the claim, the size of the claim, whether any fraud\n indicators are triggered, and or whether the claim is lodged during\n a period when the industry/company is dealing with a wide spread\n natural catastrophe.\n
\n \n Claims Service can alter by state, branch or even claims officer.\n Your local insurance broker is best placed to advise on the claims\n service in your area. While the utmost care has been taken in the\n preparation of the guide, it should not be used or relied upon as a\n substitute for detailed advice or as a basis for making a business,\n financial or insurance decision.\n
\n \n The product itself is only one criterion that should be considered\n when making a decision on what policy to accept. Other criteria are\n the coverage afforded by the insurance policy, the financial\n strength of the underwriter and price. A decision on any one\n criterion alone is certainly not recommended.\n
\n \n
\n {contact.map((item) => (\n
\n {item.icon}
\n \n
\n {item.title}\n {item.title1 && {item.title1}}\n {item.emphasis}\n
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Need help with Claims?
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\n LMI provide claims preparation services, that is we assist policy\n holders with preparing a claim under an insurance policy. The\n company has 11 offices in Australia and New Zealand. It also has a\n separate legal (LMI Legal Pty Ltd), forensic (LMI Forensic), and\n mining (LMI Mining) divisions that assist where necessary and\n provide a range of related services.\n
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\n While the team at LMI can assist in all classes of insurance, we\n specialise in major property, business interruption, contract works,\n public and product liability, product recall, and marine.\n
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\n Many commercial insurance policies such as Industrial Special Risks,\n Business Packs, Office Packs, Strata, and Product Recall policies\n provide cover for claims preparation.\n
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To get an expert to assist you please contact:
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\n {menu === 1 && (\n <>\n
\n LMI Surveyed insurance brokers and asked what triggered them\n to recommend LMI Claims Services to their clients following a\n claim. The main reasons given were:\n
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\n \n )}\n\n {menu === 2 && (\n <>\n
\n Independent research house \n \n brandmatters\n \n carried out research as to how insurance brokers rate\n the claims preparation and advocacy service provided by LMI\n Claims Services.\n
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\n \n )}\n
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